TLC licensed · 24/7 dispatch
Chauffeur Service NYC FAQ
Answers on rates, airports, waiting, vehicles and policies: hourly from $110 with a 3-hour minimum, JFK–Midtown from $174.61.
Quick answer
Chauffeur Service NYC is a TLC-licensed operator with a company-owned fleet, 24/7 dispatch, and service across all five boroughs and the tri-state area. Hourly rates start at $110 per hour with a 3-hour minimum; JFK–Midtown all-in transfer fares start at $174.61 and include tolls and congestion surcharges. Call (888) 883-8180 anytime.
Rates at a glance
| Vehicle class | Passengers / bags | Hourly rate (3-hour minimum) | JFK ↔ Midtown Manhattan transfer (all-in) |
|---|---|---|---|
| Executive Sedan | 2 / 2 | $110/hr | From $174.61 |
| Executive SUV (Chevrolet Suburban) | 6 / 6 | $130/hr | From $202.53 |
| Cadillac Escalade ESV | 6 / 6 | $150/hr | From $236.49 |
| Mercedes-Benz S-Class / BMW 7 Series | 3 / 2 | $180/hr | From $306.30 |
| Executive Sprinter | 13 / 14 | Quote on request | Quote on request |
| Jet Sprinter | 10 / 10 | Quote on request | Quote on request |
| Mercedes-Maybach | 2 / 2 | Quote on request | Quote on request |
| Rolls-Royce | 3 / 3 | Quote on request | Quote on request |
Transfer fares include tolls and congestion surcharges. Executive Sprinter, Jet Sprinter, Mercedes-Maybach and Rolls-Royce: Quote on request: call (888) 883-8180 or request a quote online.
Booking
Booking
How do I book a chauffeur in NYC?
Book online for an instant quote, or call (888) 883-8180. Booking is available 24/7.
Can I book by phone at night?
Yes. Dispatch and booking run 24 hours a day, 7 days a week.
How far in advance should I book?
For UNGA, holiday and major event dates, book as early as possible. Book at least 24 hours ahead when you can. Same-day rides can be booked online up to 15 minutes before pickup, or by phone.
Can I book same-day?
Call (888) 883-8180 for a same-day request. Book at least 24 hours ahead when you can. Same-day rides can be booked online up to 15 minutes before pickup, or by phone.
What information do I need to book?
Provide your pickup address, destination, date, time, passenger count, bag count, and flight number for an airport pickup.
Can someone else book for me?
Assistants and other bookers can reserve rides for a passenger; provide the passenger’s name and mobile number and the itinerary, and add the booker’s contact details in the notes. Corporate clients can review the corporate account page.
Do you serve all of NYC?
Yes. Chauffeur Service NYC serves all five boroughs and the tri-state area.
Can I add stops?
Hourly service includes unlimited stops within the booked hours. Point-to-point transfers can include stops: add them when you book, and each stop includes a 15-minute grace period before waiting time applies. See hourly chauffeur service NYC.
Will I get a confirmation?
A reservation is confirmed once we accept it in writing, by email or through our booking system, and your chauffeur’s details and trip updates are texted to the phone number given for the trip.
Do you have an app?
We do not have a mobile app. Book online or by phone.
Prices
Prices
How much is a chauffeur per hour in NYC?
Executive Sedan is $110/hr, Executive SUV (Chevrolet Suburban) is $130/hr, Cadillac Escalade ESV is $150/hr, and Mercedes-Benz S-Class / BMW 7 Series is $180/hr. Hourly service has a 3-hour minimum and includes unlimited stops within the booked hours.
What is the minimum booking for hourly service?
The minimum is 3 hours.
How much is a car from JFK to Midtown Manhattan?
The all-in transfer fare starts at $174.61 in an Executive Sedan, $202.53 in an Executive SUV (Chevrolet Suburban), $236.49 in a Cadillac Escalade ESV, and $306.30 in a Mercedes-Benz S-Class / BMW 7 Series. Fares include tolls and congestion surcharges. See JFK airport to Manhattan.
How much is a car from Midtown to LaGuardia?
An Executive Sedan starts at $153.94. See Midtown to LaGuardia.
How much is a car from Midtown to Newark Airport?
An Executive Sedan starts at $173.82. See Midtown to Newark.
How much is a car from Midtown to Teterboro?
An Executive Sedan starts at $163.54.
How much is a car to Westchester Airport (HPN)?
An Executive Sedan from Midtown starts at $213.39.
How much is a car to the Hamptons?
An Executive Sedan from Midtown to East Hampton starts at $503.74. See NYC to Hamptons car service.
How much is a car from NYC to Philadelphia, Boston or Washington DC?
An Executive Sedan from Midtown starts at $490.08 to Philadelphia, $996.99 to Boston, and $1,072.77 to Washington DC.
How much is a car to Greenwich, CT or New Jersey?
An Executive Sedan from Midtown starts at $208.42 to Greenwich, CT, and $144.21 to New Jersey.
How much is a Sprinter, Maybach or Rolls-Royce?
Quote on request: call (888) 883-8180 or request a quote online.
Do prices go up on holidays or event days?
No. There is no holiday or event pricing: fares are priced by distance at the same rates every day, and hourly bookings keep their 3-hour minimum on major event days, so book a longer block to keep the car for the whole event.
Are tolls and gratuity included?
Transfer fares include tolls and congestion surcharges. Taxes and fees are included in the fare; gratuity is not included and is added by the client.
Do I pay the Manhattan congestion toll?
Transfer fares include tolls and congestion surcharges. The MTA Congestion Relief Zone covers Manhattan at and below 60th Street. Read the NYC congestion pricing guide.
What payment methods do you accept?
We accept major credit cards and corporate accounts, not cash. Payment is taken when you book; approved extras are charged after the trip with an emailed receipt.
Airports
Airports
Which airports do you serve?
Chauffeur Service NYC serves JFK, LaGuardia, Newark, Teterboro and Westchester HPN. See the airports hub.
Is curbside pickup included?
Yes. Curbside pickup is included in every airport transfer.
How much is meet and greet?
Inside-terminal meet and greet with a name sign is +$25. See meet and greet.
Where do I meet my driver at JFK Terminals 5 and 7?
Meet at the Howard Beach AirTrain pickup lot. JFK requires arriving passengers at Terminals 5 and 7 who use a car service to take the free AirTrain there.
Where do I meet my driver at LaGuardia?
At Terminal B, black cars and pre-booked car services meet on Level 2 of the Terminal B parking garage; follow the Car Services signs. At Terminal C, meet in the arrivals inner lane.
Where do I meet my driver at Newark?
Your chauffeur picks you up at the arrivals curb at Terminals A and B, and at the arrivals curb or on Level 3 of the Terminal C Garage at Terminal C. Before pickup, you get a text with your chauffeur’s name, phone number, vehicle and plate. Your chauffeur tracks your flight and waits nearby; call or text once you have your bags.
Do you track flights?
Yes. Every airport pickup uses real-time flight tracking.
Can the car wait at the curb?
JFK and Newark prohibit parking at terminal curbs; curbs are for active pickups and drop-offs. Your chauffeur waits in a permitted area until you have your bags.
Do you serve private jet terminals?
See private aviation chauffeur and Teterboro TEB. We provide planeside pickup and drop-off at the aircraft at every FBO we serve, subject to each FBO’s normal security process.
Waiting
Waiting
How long will my chauffeur wait at the airport?
Airport pickups include 60 minutes of free wait for domestic flights and 90 minutes for international flights, counted from landing.
What if my flight is late?
Flight delays do not use up your free wait. We track the flight, and the wait clock starts when you land. See the flight delay policy.
What happens after the free wait ends?
Extra waiting after the free period is billed per minute at the vehicle’s hourly rate ÷ 60: $1.83 for the Executive Sedan, $2.17 for the Suburban, $2.50 for the Escalade ESV and $3.00 for the S-Class / 7 Series. See the wait time policy.
How long will the chauffeur wait at a home or hotel?
At homes, hotels, offices, train stations and cruise piers, your chauffeur waits 15 minutes free from the scheduled pickup time; after that, waiting is billed per minute at the vehicle’s hourly rate divided by 60.
What if I can’t find my chauffeur?
Call 24/7 dispatch at (888) 883-8180.
Vehicles
Vehicles
What vehicles are in your fleet?
The fleet includes Executive Sedan, Executive SUV (Chevrolet Suburban), Cadillac Escalade ESV, Mercedes-Benz S-Class / BMW 7 Series, Executive Sprinter, Jet Sprinter, Mercedes-Maybach and Rolls-Royce. See the fleet overview.
Do you own your vehicles?
Yes. Chauffeur Service NYC operates a company-owned fleet.
What car is the Executive Sedan?
You book a vehicle class, not a specific make or model. The Executive Sedan carries 2 passengers and 2 bags.
How many passengers fit in a Suburban?
The Chevrolet Suburban carries 6 passengers and 6 bags.
How many bags fit?
Executive Sedan carries 2 passengers and 2 bags, and Mercedes-Benz S-Class / BMW 7 Series carries 3 passengers and 2 bags. Executive SUV (Chevrolet Suburban) and Cadillac Escalade ESV each carry 6 passengers and 6 bags. Executive Sprinter carries 13 passengers and 14 bags. The Jet Sprinter carries up to 10 passengers and 10 bags; the Mercedes-Maybach carries 2 passengers and 2 bags; the Rolls-Royce carries 3 passengers and 3 bags. See the luggage capacity guide.
Can I request a specific model?
The luxury sedan class is Mercedes-Benz S-Class / BMW 7 Series. You book a vehicle class, not a specific make or model.
Is there Wi-Fi or water in the car?
Every vehicle has complimentary Wi-Fi, bottled water and phone chargers.
Do you have vans for groups?
Yes. Executive Sprinter and Jet Sprinter are available by quote on request. See Sprinter van service NYC.
Corporate
Corporate
Do you offer corporate accounts?
See the corporate account page. Corporate accounts are invoiced monthly on Net 15 terms, with cost-center and PO fields on each invoice.
Do you handle roadshows?
Yes. A dedicated roadshow coordinator, available as a separate charge on the quote, plans each roadshow. See roadshow transportation.
Do you offer monthly or retained chauffeurs?
See monthly / retained chauffeur. Monthly or retained service is custom-quoted, with the same chauffeur whenever possible, and the quote sets its terms.
Are you licensed?
Yes. Chauffeur Service NYC is TLC licensed.
Policies
Policies
What is your cancellation policy?
Cancel 24 hours or more before pickup for a full refund, or 48 hours or more for group, event and multi-leg bookings; inside those windows, any refund is at our discretion, and a no-show is charged 100% of the fare. See the cancellation policy.
Do you provide child car seats?
Yes. Child seats are $25 each in SUVs and Sprinters, with up to 2 per booking. See the child seat policy.
Are car seats legally required in a NYC car service?
No. NYC 311 says a car restraint isn’t required in a taxi or for-hire vehicle, but recommends bringing one and says the driver must let you install it.
Do all passengers need to wear seat belts?
Yes. Since November 1, 2020, New York law requires every occupant to buckle up, including in for-hire vehicles.
Are pets allowed?
Pets ride in a carrier or on a seat cover when you mention them at booking, and service animals are always welcome.
Can I smoke or drink in the vehicle?
Smoking of any kind, including vaping, is not allowed; adults 21 and over may drink in the vehicle where the law allows, and riders under 21 may not drink.
What if I leave something in the car?
Call (888) 883-8180 or email info@chauffeurservicenyc.com. If you leave something behind, call or email us with your trip date and we check with your chauffeur; we make reasonable efforts to return lost items.
What is your no-show policy?
If the rider has not appeared by the end of the grace period or airport wait and has not contacted us, the trip is a no-show and is charged 100% of the fare.
24/7 dispatch
Still have a question?
Call (888) 883-8180, email info@chauffeurservicenyc.com, or book at Book online. Chauffeur Service NYC serves all five boroughs and the tri-state area. See all rates on the pricing page.